Privacy Policy

1. Scope & Lead Routing

Ace operates as a national marketing and lead generation platform for professional painting and decorating services. When you submit an estimate request via our website, your name, telephone number, email, and property address are collected and securely routed to certified, independent decorating contractors operating in your geographical vicinity.

2. Information We Collect

We collect the personal data you voluntarily provide to us when submitting our online quote forms or calculating project costs:

• Identity Data: First name and last name.
• Contact Data: Email address and telephone number.
• Geographic Data: Property address and postcode (required to identify and route leads to local trade partners).
• Project Data: Room sizes, surface conditions, and service preferences.

3. How Your Data is Shared

By submitting our estimate request form, you explicitly consent to having your contact and project details shared with third-party local service providers who are members of our vetted painting network. We do not sell or rent your personal information to general advertising networks or third-party marketing companies unrelated to your project.

4. Data Security

We implement industrial-grade security measures (including SSL encryption for data transmission and secure database endpoints) to prevent unauthorized access or disclosure of your personal details.

5. Your Legal Rights

Under relevant data protection regulations (including GDPR and CCPA), you have the right to request access to the personal data we hold about you, request corrections, or request the complete deletion of your records from our systems. To exercise these rights, please contact our data compliance coordinator.